RCSCALEBUILDER.COM - Choosing a vendor

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Poll Question : What is most important to you when choosing a vendor to purchase from?
Poll Choice	Votes	Poll Statistics
They have what I am looking for	112	[ 52.58% ]
Good prices	10	[ 4.69% ]
Great customer service	47	[ 22.07% ]
Their reputation	44	[ 20.66% ]
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Author / Post

	Admin Admin Group RCSB Owner/Founder	Joined: 22/July/2003 United States Posts: 5307 IP Logged
Posted: 27/February/2006 at 11:12am		Quote

What drives you to purchase from a specific vendor?

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Mike Chilson,
RCSB Owner/Founder
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	T_Burley Lifetime Site Supporter Mr. Mom	Joined: 12/September/2003 United States Posts: 734 IP Logged
Posted: 27/February/2006 at 11:16am		Quote

I voted for reputation. I actually would like to have voted for all of the above .

reputation is a big one to me, and I also like the customer support as well.

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Todd - TTG CEO
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	J_Whitney Moderator Group	Joined: 10/November/2003 United States Posts: 7356 IP Logged
Posted: 27/February/2006 at 11:20am		Quote

Tend to agree with Todd - but if they don't have what I want the service and reputation don't do me any good!

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Jeff
Castro Valley, CA
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	Taildrager Basic Member	Joined: 26/July/2003 United States Posts: 139 IP Logged
Posted: 27/February/2006 at 11:26am		Quote

I look for a good product at a fair price every thing else beng the same. I expect good customer service and usually get it as I only buy once from those that do not provide it.

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Richard Thomas Charter Member Keep RCSB alive "DONATE"

	Ron Berg Basic Member Passed Away 2014	Joined: 03/November/2003 United States Posts: 2210 IP Logged
Posted: 27/February/2006 at 1:40pm		Quote

Customer service means everything to me. Back up your product and be honest up front. Don't tell me what I want to hear-tell me what you can make happen.

In my way of thinking, customer service brings about ALL the rest of the attributes.

	rcpropman Lifetime Site Supporter	Joined: 09/January/2006 United States Posts: 10 IP Logged
Posted: 27/February/2006 at 4:09pm		Quote

Customer Service is everything. I'm all for low prices but remember the saying, 'You get what you pay for'.

Eric

	Dragon Lifetime Site Supporter	Joined: 12/November/2004 Canada Posts: 861 IP Logged
Posted: 27/February/2006 at 4:26pm		Quote

I agree that customer service is very important, but you don't get a good reputation without good customer service.

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Rob,
Abbotsford B.C.

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	Guests Guest Group	Joined: 22/July/2003 Posts: -2969 IP Logged
Posted: 27/February/2006 at 5:17pm		Quote

Most of the time i use this site to get an idea of the reputation, quality of goods ect.

The ideal vendor would have great quality of goods very good and freindly service and take your payments only when the order is ready to ship he shuold also be a supporter of this site

By the way Mike is there an available list of vendors that support this site (i may of missed it)

Marc

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