In order to enhance the support for those of you who help keep this site alive and well, I am testing some "Live Support" software to implement on the new site. To be very clear about this... This feature is ONLY available to Site Supporters and Vendors. Please use the standard "Contact Us" page if you are not a site supporter and send us your question.
Basically here is how it works. If you are having a problem with the site or have a site specific question (please no "where can I find plans for xxx" questions) look in the lower left corner of the page and you will see a "Live Support" box telling you if live support is on-line or off-line.
If I am a on-line then you will see this:

Simply click on the graphic and a chat window will launch where you can ask me your question(s).
If I am Off-Line you will see this graphic:

You can still click on the graphic and leave a message with your question. BE SURE to put your USERNAME in the "name" field".
This is a simple evaluation to see if you guys find this helpful. NOTE: I will NOT be on-line 24/7 but will try and stay on-line as much as possible except when it interferes with my REAL work. So don't hesitate to use the new live support if you need to.
Thanks! Mike |